Opening hours

The Long Melford Practice is open Tuesdays  9am to 5.30pm

The Lavenham Practice is open Thursdays 9am to 5.30pm

Alternate weeks the Practices are open on Monday 9am to 1pm

 

Directions

Long Melford Dental Practice is located opposite the Fire Station, next door to Carter Jonas Estate Agents at the Sudbury end of the main street through the village

Emergency care

 

During the working week, emergency appointments are available. Please telephone the practice as early as possible after 9.00am to enable us to book you into one of these appointments.

 

At weekends and bank holidays, there is an on-call service available through 111

 

 

Missed appointments

 

If you are not able to keep your appointment please give us at least 24 hours’ notice. 

 

Comments about our service

 

We hope that you are entirely satisfied with your dental care and treatment and would be happy to recommend our services to others. If not, please let us know about it so that we can rectify the cause for dissatisfaction and improve our service.

 

You can request a copy of the practice complaints procedure from Mrs Davey who will explain the procedure in detail and deal with any concerns you might have.

We are here to help

 

If you would like any further information about care at the practice please contact us on 01473 251955 or email paulrolfedental@btconnect.com

Facilities

 

Our premises and surgeries are not accessible to wheelchairs and there is not a disabled toilet.   Referral for home visits for patients who cannot travel to the practice may also be available. 

 

Long Melford Dental Practice

Address:

Little St Mary’s

Long Melford

Suffolk

CO10 9LQ

Phone: 01787 882 722

For adults, dental care is offered privately.

 

Our patients are given the opportunity to join the 51 Practice Plan to help spread the cost of dental care. Details of the dental plan and private fees are available from the reception staff.

 

We accept payment by cash, cheque, or card, and will require that you pay for your treatment at each visit. 

 

We will arrange your appointments with you at the end of your first visit, aiming to book all the necessary appointments to complete the work that you are happy for us to carry out for you.

 

At the end of treatment, we will discuss the appropriate timeframe for when we will need to see you again.

 

Dental care and treatment at the practice

 

On your first visit we will ask you to complete a confidential medical history questionnaire, please bring details of any medication with you to help complete this accurately.

 

At this visit, we will carry out a thorough examination of your mouth, which may require us to take x-rays.

 

At the end of this appointment, we are usually able to give you a good idea of any treatment that you require and the likely costs involved.

We do our best to ensure your dental care meets your individual needs and will discuss the proposed treatment and treatment options with you, giving you time to ask questions and consider the alternatives.

 

We offer a full range of preventive and cosmetic dentistry.  The surgery is equipped with technology to help us diagnose when treatment is required and explain the treatment options to you. We may suggest referral to a particular specialist if this is appropriate – for example, orthodontic treatment & complex root fillings.

Confidentiality

 

Patient confidentiality at our practice is taken seriously and all information about our patients is treated with the strictest confidence in accordance with our practice policy.

 

If you would a copy of our practice confidentiality policy, please contact Mrs Davey.

 

Violence and Abuse

 

We have a zero-tolerance policy towards anyone who becomes violent or abusive to any persons on the practice premises or related to the practice. Those individuals will be requested to leave the practice and to seek dental care elsewhere, where necessary the Police will be called.

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