The Practice is open during the following hours:
Monday to Friday 9am to 5.30pm
51 is situated half way up Berners Street on the left as you go up the hill opposite the Vet's Practice.
During the working week, emergency appointments are available every day. Please telephone the practice as early as possible after 9.00am to enable us to book you into one of these appointments.
At weekends and bank holidays, there is an on-call service available through 111.
If you are not able to keep your appointment please give us at least 24 hours’ notice.
Comments about our service
We hope that you are entirely satisfied with your dental care and treatment and would be happy to recommend our services to others. If not, please let us know about it so that we can rectify the cause for dissatisfaction and improve our service. You can request a copy of the practice complaints procedure from Mrs Davey who will explain the procedure in detail and deal with any concerns you might have.
We are here to help
If you would like any further information about care at the practice please contact us on 01473 251955or email firstname.lastname@example.org
Our premises and surgeries are not accessible to wheelchairs and there is not a disabled toilet. Home visits for patients who cannot travel to the practice may also be available.
51 Berners Street, Ipswich
51 Berners Street
Phone: 01473 251955
For adults, dental care is offered privately or under the NHS, depending upon each dentist and the treatment options that you have, we continue to provide for the dental needs of our child patients under the NHS.
Our private patients are given the opportunity to join the 51 Practice Plan to help spread the cost of dental care. Details of the dental plan and private fees are available from the reception staff.
We accept payment by cash or card, and will require that you pay for your treatment at each visit.
We will arrange your appointments with you at the end of your first visit, aiming to book all the necessary appointments to complete the work that you are happy for us to carry out for you.
At the end of treatment, we will discuss the appropriate timeframe for when we will need to see you again.
Dental care and treatment at the practice
On your first visit we will ask you to complete a confidential medical history questionnaire, please bring details of any medication with you to help complete this accurately.
At this visit, we will carry out a thorough examination of your mouth, which may require us to take x-rays.
At the end of this appointment, we are usually able to give you a good idea of any treatment that you require and the likely costs involved.
We do our best to ensure your dental care meets your individual needs and will discuss the proposed treatment and treatment options with you, giving you time to ask questions and consider the alternatives.
We offer a full range of preventive and cosmetic dentistry. Each surgery is equipped with technology to help us diagnose when treatment is required and explain the treatment options to you. We may suggest referral to a particular specialist if this is appropriate – for example, orthodontic treatment & complex root fillings.
Patient confidentiality at our practice is taken seriously and all information about our patients is treated with the strictest confidence in accordance with our practice policy. If you would a copy of our practice confidentiality policy, please contact Mrs Davey.
Violence and Abuse
We have a zero-tolerance policy towards anyone who becomes violent or abusive to any persons on the practice premises or related to the practice.
Those individuals will be requested to leave the practice and to seek dental care elsewhere, where necessary the Police will be called.
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